04-21-2020 10:40 AM
@mariustanya Please tell us the dates when Samsung galaxy s20 series support will appear? This is a new popular models, it’s a shame that you have to wait so long to solve this problem... Thank you
04-21-2020 01:20 PM - edited 04-21-2020 01:21 PM
This is happening to me too using the Go Pro 6.10 app, I believe this is a Samsung S20 Exynos 990 incompatibility, not sure if @stoutflame15581 has specificied with which chipset they are using,
I am not using battery saver and my remove animations are off. I have noticed the GoPro compatibility for Samsung phones in the past were for the Snapdragon chipset.
Thank you for passing it onto the dev team @mariustanya, I suspect it will be a while before this gets resolved as the Exynos chip has been used in all of Europe whereas in the US it is the snapdragon.