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Sightseer
Posts: 1

GoPro light won't turn off after charge

It has happened to me the last couple of times that I charge my GoPro 5 Black and the red lights won't stop and I'm unable to turn on my camera. It's brand new and it worked fine the first time.

GoPro Community Manager
Posts: 5,858

Re: GoPro light won't turn off after charge

If you're still having this issue, I'd recommend doing a manual update on the camera. Instructions can be found at https://gopro.com/update/hero5.

 

If that doesn't resolve the issue, please contact our Support team at https://gopro.com/help/PKBContactus and we'll try to get this fixed for you.

 

Thanks,

Jeff

Adventurer
Posts: 9,749

Re: GoPro light won't turn off after charge

Was it factory firmware, if so that was the  first thing I found out ISSUES