12-27-2016 07:06 AM
It has happened to me the last couple of times that I charge my GoPro 5 Black and the red lights won't stop and I'm unable to turn on my camera. It's brand new and it worked fine the first time.
01-16-2017 08:17 PM
If you're still having this issue, I'd recommend doing a manual update on the camera. Instructions can be found at https://gopro.com/update/hero5.
If that doesn't resolve the issue, please contact our Support team at https://gopro.com/help/PKBContactus and we'll try to get this fixed for you.