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Sightseer
Posts: 1

GoPro hero session not turning on

New user to GoPro, used it underwater ( 15 feet max for scuba intro), recording was good checked recording at night, did not download, but was good. Next day zipling went well. During snorkeling, it stopped, and after that not turning on, tried all troubleshooting. No avail, its less than a month old, what should be my next step?

GoPro Community Manager
Posts: 5,852

Re: GoPro hero session not turning on

@toughbluff74018 - Best option is going to be to contact our Support team at https://gopro.com/help/PKBContactus. We'll be glad to help troubleshoot this with you.

 

Thanks,

Jeff