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Tourist
Posts: 2
Accepted Solution

GoPro hero session 5 drain battery even when off

Hi there hope someone can help me.
Session 5 drain battery even when is off and even with connection and voice control off.
I realized that removing sd card (bought from GoPro web site) hold charge.
I already factory reset camera, shall reinstall firmware from desktop?
Thanks
Danny

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Tourist
Posts: 2

Re: GoPro hero session 5 drain battery even when off

Hi, 

thanks for the reply Jay!

Yes, after manually updating firmware gets back to work without any drain

 

cheers

 

Daniele

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GoPro
Posts: 6,097

Re: GoPro hero session 5 drain battery even when off

Hi @danielec537,

 

If you already updated your camera's firmware manually and issue still persist it would be best to contact GoPro Customer Support to have it checked.

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

Highlighted
Tourist
Posts: 2

Re: GoPro hero session 5 drain battery even when off

Hi, 

thanks for the reply Jay!

Yes, after manually updating firmware gets back to work without any drain

 

cheers

 

Daniele