Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 1

GoPro hero 8 hyperSmooth not working

When I first got the camera the hyperSmooth worked great! But now it’s not working - I have tried many different shooting setting combinations and it won’t work? Just walking holding it as still as I can the play back still has bounce in it
Highlighted
Hiker
Posts: 87

Re: GoPro hero 8 hyperSmooth not working

Highlighted
GoPro Community Manager
Posts: 7,027

Re: GoPro hero 8 hyperSmooth not working

@fireyflame4288 - To be safe, try doing a manual update on the camera's firmware. Instructions are at https://gopro.com/en/us/update/hero7-black.

Highlighted
Adventurer
Posts: 11,681

Re: GoPro hero 8 hyperSmooth not working

Before you update info about waht is on your camera and what you're doing. 

 

Firmware if gopro  2nd batch came out you should be on FW 1.50, if not that is where we need to be.  What setting are Profile did you choose and how did you set that up will PLAY a big roll on EIS if you  turned it on or off. that is where I check.