03-24-2019 09:54 PM
Was the screen working when you got the camera? Was the SD card placed on the correct slot the first time you put it in? Since the issue is not resolved, let our Support team help. You may reach them by phone or chat through https://gopro.com/help/ContactUs . Alternatively, you may get in touch with the seller of the camera for a possible ttrockstars exchange. Best regards!
Was the screen working when you got the camera?