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Sightseer
Posts: 1
Accepted Solution

GoPro hero 7

I’m having issues with my GoPro hero 7 freezing up and losing connection with my GoPro smart remote and IPhone 7.


Accepted Solutions
GoPro
Posts: 10,603

Re: GoPro hero 7

 

Hi @filli5

 

Have you tried resetting the camera's Wi-Fi settings?

Preferences > Connections, and then tap Reset Connections

 

Once completed proceed with the pairing process again:

How to Pair Your HERO7 Black Camera and Smart Remote

Pair Your Camera with the GoPro App

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,603

Re: GoPro hero 7

 

Hi @filli5

 

Have you tried resetting the camera's Wi-Fi settings?

Preferences > Connections, and then tap Reset Connections

 

Once completed proceed with the pairing process again:

How to Pair Your HERO7 Black Camera and Smart Remote

Pair Your Camera with the GoPro App

 

Let us know how it goes.

 

Thanks!

Ej