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Sightseer
Posts: 1
Accepted Solution

GoPro hero 7 silver

My GoPro hero 7 has been giving me problem since I received it, I can’t get it to record for more than a minute and it corrupts files anytime it records. I’ve tried updating it and still no luck. Does anyone know how I can fix this issue and use my GoPro, thanks.

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GoPro
Posts: 15,328

Re: GoPro hero 7 silver

Hi @dc5skye

 

The steps on Camera Freezes Up should help you out.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej

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GoPro
Posts: 15,328

Re: GoPro hero 7 silver

Hi @dc5skye

 

The steps on Camera Freezes Up should help you out.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej

Highlighted
Nomad
Posts: 97

Re: GoPro hero 7 silver

I would either try another sd card or format your current sd card in a PC.

Either way, you should always format your sd card manually with a computer from time to time...

Make sure you do a full format and NOT a quick format

I've solved many many different issues by doing this

Also make sure that the sd card you chose is on the list of recommended cards

https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308