12-11-2018 07:35 PM
I have charged the camera fully but the error still occurs.
I’m really upset as I bought the camera for a holiday but now I’m half way through my holiday and can’t use it.
12-11-2018 10:45 PM
Please be sure to use a card from this list https://gopro.com/help/articles/block/microSD-Card-Considerations
If possible, try your camera with a different card.
If another card isn't available, perform a FULL (not Quick) format of the card in your computer followed by a format in the camera. Be sure to offload all of your media or it will be lost when you format.
Another option you should try is performing a manual update on the camera (new firmware was released today). https://gopro.com/update/hero7-silver
12-23-2018 04:10 PM
I switch it on and it defaults to video recording. I press the power button to stop the recording and it powers off.
Its highly frustrating as it was a new camera and it’s lost all my holiday footage which is what I bought it for originally :(
12-23-2018 04:18 PM
You might using the Shutter (top button). It is the QuikCapture button and does not serve as the power button. While the camera is off, press the Mode (side) button to power the camera on. Then you can navigate through the modes and preferences. Use the top button to initiate any function.
Learn more about the QuikCapture button here: https://gopro.com/help/articles/question_answer/What-is-QuikCapture-and-How-Does-it-Work
Let us know how it works out. Thanks!