04-07-2019 08:03 PM
I had tested this feature before I had to use it in an actual location. My previous Go Pro was a hero 4 black, And I was really happy to see the old Wi-Fi replaced by wireless connections were Bluetooth initiates the Wi-Fi and wakes the camera up.
So I set the camera up in place with wireless connection turned on in settings and then I turn the camera off. Then I hooked up my external battery to the camera. I made sure the internal battery had a good charge and the external battery had a full charge and then I started to charging.
As a test I immediately went into the app saw that the camera had been found, Tap the button to connect to the camera, was asked the question about joining the Wi-Fi which I did and then the camera launched in preview on my iPhone. The camera was on a light stand about 7 feet in the air so I had to angle it down and I use the view on the iPhone to do this.
When I was satisfied everything was in order this was working, I turned the power off on the camera using the power button available to me in the app.
But Later that morning, when I needed to turn the camera on And start recording I got the message you would see when the app tries to tell you “Houston we’ve got a problem” and lead me through all the steps to try to re-initiate the connection with the camera. Nothing I did worked. The Wi-Fi network wasn’t available, and I would not have expected it to be, and the camera itself showed up in Bluetooth, but I was unable to connect to it. To be honest I have never paid attention to it showing up in Bluetooth before because I haven’t needed to. Bluetooth would connect turn on Wi-Fi, I would join that Wi-Fi network, and then start videoing.
I was well within range Of the Bluetooth connection. But the camera was high up on a light stand and I could not get back to it until after the event was over.
When I was able to lower the camera down off the stand afterwards I saw that the red light on the front of the camera was in a constant on, like I think you would expect to see when the camera is charging. The information screen on the front of the camera was also on. This surprised me, Because the last thing I had done after I had verified the angle of my camera to the stage, Was to turn off the camera in the app. When I was not able to regain control of it subsequently, I thought that somehow it had shut down and was on able to be revived.
I had to unplug the battery, power down the camera and power it back up before I could regain control.
With my old hero pro 4, I really needed The external battery because the Wi-Fi would eat up the go pro battery very quickly. But I was always able to do what I needed to do to connect. But with this seven, it’s like the external battery confused is it. It’s like I disconnected in the app and it went into charge mode but it never really powered off.
What’s up. I had missed the boat initially in understanding the Bluetooth to wake up Wi-Fi, and now I’m just wondering what else I don’t understand because I’m too used to doing things a certain way in my go Pro 4. Or is there a real problem with using an X ternal battery in connection with the app on the phone and powering down from the phone.
I would appreciate some assistance. I missing something, or this is a known problem that bugs other people. One or the other. Or something else! I’m pretty clueless. Thanks.
04-10-2019 04:10 PM
04-12-2019 07:17 AM
I think it's better to just to remove the battery when using a power bank/external source.
I found that the battery slowly drains and after 4 hours or so it will get down to 2% and the cam will shut off while the power bank still has tons of power left.
I tested without the battery and it worked fine and did not shut off or do other odd behavior.
The only issue I have now is that the audio can get out of sync when using the external power supply and the external mic adapter.
04-12-2019 07:35 AM
But I will definitely try that when it comes!
04-12-2019 08:49 AM
04-12-2019 10:00 AM
I did notice that power thing when I tried to use a up/down angle adapter with my cable so it didn't stick out so much with external audio adapter and all kinds of odd stuff started happening. removed the adapter and it was fine except for the audio sync issues.
It took awhile but I found a good up/down angle cable in case anyone is looking this is the one:
Note, this cable won't work with the camera itself, just with the external mic adapter, and it fits really well in the adapater.
04-12-2019 10:46 AM
Perhaps the camera was supposed to shut down if something was wrong with power, regardless, and it’s the fact that it didn’t do that that they offered to change out. I was willing to accept it might be a battery issue and was all set to go there, although the same 6000 mAh battery works fine in my GoPro 4 with battery in.
But I would have tried your step if they had suggested it! Ha.