Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

GoPro hero 7 black won’t turn on

My Hero 7 black won’t turn on unless the charger is plugged in. I have tried 3 different fully charged batteries and the GoPro still won’t turn on. I previously used this GoPro a year ago with no issues but have not used it since.

It seems the GoPro won’t register that a battery is in it. Does anyone have any advice on how to make this work?
Posts: 12,024

Re: GoPro hero 7 black won’t turn on

Hi @sunnytree68833


If the camera only works when plugged in, there is a chance that the issue is on the battery connectors of the unit.

Please reach out to our Support Team for assistance.