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Sightseer
Posts: 1

GoPro hero 7 black won’t turn on

My Hero 7 black won’t turn on unless the charger is plugged in. I have tried 3 different fully charged batteries and the GoPro still won’t turn on. I previously used this GoPro a year ago with no issues but have not used it since.

It seems the GoPro won’t register that a battery is in it. Does anyone have any advice on how to make this work?
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GoPro
Posts: 12,024

Re: GoPro hero 7 black won’t turn on

Hi @sunnytree68833

 

If the camera only works when plugged in, there is a chance that the issue is on the battery connectors of the unit.

Please reach out to our Support Team for assistance.

https://gopro.com/help/ContactUs

 

Thanks!

Ej