Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

GoPro hero 7 black- sandisk ultra 256gb

Hi all,

 

Got a problem, I have a sandisk ultra 256gb. When I install it into my camera, Sd error comes up. GoPro is trying to format card but it already took 15hours and nothing... What me be the issue?

 

Cheers

GoPro
Posts: 8,978

Re: GoPro hero 7 black- sandisk ultra 256gb

Hello @adeptgorge20587. The issue is the card itself. Ultra cards are not compatible with the GoPro cameras that is why it is not recommended for use. Try using one of the compatible cards on this list. Thanks!