10-07-2018 09:33 AM - edited 10-07-2018 09:34 AM
Yes i had.. This summer recording stopped couple of times because of overheating.. I was recording 4k 30fps at a boat.. I have couple unusable files, is there a way to repair them?
10-07-2018 09:58 AM
Thank you for the reply, @megatree38810. Unfortunately, we do not have any preferred methods of data recovery as this may vary from SD card manufacturers of the preferred methods for recovering your data. However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost. It would be best to reach out to the SD card manufacturer to further troubleshoot the SD card.
Which SD card are you using, by the way? Is it among the recommended SD card s on this list?
10-07-2018 03:33 PM
Yes, it does, @megatree38810. Ultra cards are known to not work compatibly with GoPro cameras. They have been observed to work initially, but eventually caused issues with the camera. When the card is not compatible with the camera, it takes more energy or effort for the camera to write into (say in recording) and communicate with the camera resulting to more heat produced. It would be best to use one of the recommended cards on the list.
10-07-2018 04:05 PM