Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-277709%22%20slang%3D%22en-US%22%3EGoPro%20hero%206%20hangs%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-277709%22%20slang%3D%22en-US%22%3EI%20have%20so%20many%20problems%20with%20my%20gopro%2C%20i%20did%20buy%20the%20fastest%20SanDisk%20Extreme%20pro%20sd%20card%20in%20hope%20it%20would%20solve%20the%20problem.%20It%20always%20works%20for%20a%20minute%20or%20so%20and%20then%20the%20audio%20plays%20and%20the%20video%20is%20stuck%20on%20one%20frame.%20Super%20frustrating%20and%20i%20want%20a%20answer!%20I%20filmed%20in%20relatively%20%22cold%22%20environment%20around%200%C2%B0C%20and%20the%20setting%20were%204k60%20and%20also%201080p%20120%20frames.%20Does%20anybody%20know%20of%20a%20solution%3F%3CBR%20%2F%3EThanks%20a%20lot%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-277709%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Sightseer
Posts: 3

GoPro hero 6 hangs

I have so many problems with my gopro, i did buy the fastest SanDisk Extreme pro sd card in hope it would solve the problem. It always works for a minute or so and then the audio plays and the video is stuck on one frame. Super frustrating and i want a answer! I filmed in relatively "cold" environment around 0°C and the setting were 4k60 and also 1080p 120 frames. Does anybody know of a solution?
Thanks a lot
GoPro
Posts: 7,645

Re: GoPro hero 6 hangs

 

Hi @bravedawn65561

 

Does the same happen when using other resolution/fps?

What is the capacity of your SD card?

 

Please try re-flashing the software through this link. Follow "Update your camera manually".

 

Let us know how it goes.

For reference, you may also check: HEVC Explained

 

Thanks!

Ej

Sightseer
Posts: 3

Re: GoPro hero 6 hangs

Hi Ej, thanks for getting hack to me

It happens when i record for a long time yes.
Im using the 64gb.
Let me try re-flashing tonight and i get back to you.

Thanks
Sightseer
Posts: 3

Re: GoPro hero 6 hangs

Hi Ej, thanks for getting back to me

It happens when i record for a long time yes.
Im using the 64gb.
Let me try re-flashing tonight and i get back to you.

Thanks