Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-335829%22%20slang%3D%22en-US%22%3EGoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335829%22%20slang%3D%22en-US%22%3EHello%20All%2C%3CBR%20%2F%3EI%20have%20just%20bought%20my%20new%20gopro%20hero%206%20black%20and%20start%20using%20it%202%20days%20ago%20but%20i%20have%20faced%20a%20lot%20of%20strange%20behaviors%20that%20are%20really%20frustrating.%3CBR%20%2F%3E%3CBR%20%2F%3EFisrt%2C%20the%20battery%20drains%20very%20fast.%20i%20can%20see%20the%20battery%20percentage%20decrease%20like%20every%20minute%20without%20even%20recording%20a%20video.%20i%20was%20just%20navigating%20through%20the%20menu.%3CBR%20%2F%3E%3CBR%20%2F%3ESecond%2C%20My%20first%20video%20recording%20was%20just%209%20minutes%20and%20the%20camera%20got%20too%20hot%20after%20recording%20it%2C%20was%20too%20hot%20even%20to%20hold%20it.%20I%20dont%20think%20this%20is%20normal%3CBR%20%2F%3E%3CBR%20%2F%3EThird%2C%20the%20camera%20just%20got%20disconnected%20suddenly%20from%20my%20mobile%20app%20and%20unable%20to%20connect%20to%20it%20again.%20when%20pairing%20to%20mobile%20app%2C%20my%20phone%20cannot%20see%20the%20gopro%20wifi.%20i%20found%20a%20solution%20that%20i%20have%20to%20remove%20the%20SD%20card%20and%20connect%20again%3CBR%20%2F%3E%3CBR%20%2F%3EFourth%2C%20sometime%20the%20camero%20does%20not%20close.%20i%20keep%20on%20pressing%20the%20mode%20button%20for%205%20seconds%2C%20i%20hear%20the%20beam%2C%20but%20it%20does%20not%20close.%20it%20seems%20like%20ot%20freezes%20and%20i%20have%20to%20wait%20till%20i%20close%20it%20again.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3EI%20dont%E2%80%99t%20think%20any%20of%20the%20above%20points%20are%20normal%2C%20specially%20its%20a%20brand%20new%20camera%20and%20its%20only%202%20day%20usage.%20It%20is%20such%20a%20frustrating%20experience%20from%20GoPro%20and%20i%20do%20not%20know%20what%20to%20do.%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%20in%20advance%20for%20your%20help!!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-335829%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335882%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335882%22%20slang%3D%22en-US%22%3ESpecifically%2C%20what%20SD%20card%20(make%2Fmodel%2Fsize)%20are%20you%20using%3F%3CBR%20%2F%3EHave%20you%20run%20a%20manual%20update%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335883%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335883%22%20slang%3D%22en-US%22%3EAlso%2C%20what%20resolution)%20frame%20rate%20are%20you%20recording%20in%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335892%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335892%22%20slang%3D%22en-US%22%3Ei%20am%20using%20Transcend%2064GB%20micro%20SD.%20I%20have%20done%20automatic%20update%20using%20the%20gopro%20App%20and%20the%20version%20is%2002.01.%3CBR%20%2F%3EWhen%20it%20got%20too%20hot%20i%20was%20shooting%204k%2060%20FPS%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335908%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335908%22%20slang%3D%22en-US%22%3E%3CP%3EAre%20you%20certain%20you%20got%204K%4060fps%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335913%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335913%22%20slang%3D%22en-US%22%3Eyes%20i%20am%20sure.%20is%20it%20strange%3F%3F%20%3AD%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335917%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335917%22%20slang%3D%22en-US%22%3EGetting%20hot%20with%204K%2F60fps%20isn't%20that%20strange%2C%20especially%20with%20the%20SD%20card%20you%20are%20using.%20You%20will%20be%20better%20off%20using%20a%20card%20from%20this%20list%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FmicroSD-Card-Considerations%23list2%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FmicroSD-Card-Considerations%23list2%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EAlso%2C%20you%20should%20do%20a%20manual%20update%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero6%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero6%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EUntil%20you%20get%20a%20better%20card%2C%20you%20should%20stick%20with%201080p%20and%20maybe%20max%20at%202.7K.%20As%20far%20as%20battery%20drain%20while%20the%20camera%20is%20in%20but%20not%20recording%2C%20this%20is%20due%20to%20the%20LCD%20screen.%20You%20can%20turn%20down%20brightness%20to%20improve%20the%20battery%20performance.%3CBR%20%2F%3E%3CBR%20%2F%3EAlso%2C%20do%20a%20full%20(not%20quick)%20format%20of%20your%20SD%20card%20in%20your%20computer%20followed%20by%20a%20format%20in%20the%20camera.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335927%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335927%22%20slang%3D%22en-US%22%3E%3CP%3EMe%20apologese%20I%20did%20not%20think%20the%26nbsp%3B%20Hero%206%20black%20had%2060fps%20in%204K%26nbsp%3B%20%26nbsp%3B%20yeah%20it%20was%20EIS%20that%20confused%20me.%26nbsp%3B%20%26nbsp%3B%20sorry.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335958%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%206%20gets%20too%20hot%2C%20battery%20drain%20and%20unable%20to%20connect%20to%20app.%20only%202%20days%20usage%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335958%22%20slang%3D%22en-US%22%3E%3CP%3Ethanks%20i%20will%20do%20so%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 6

Re: GoPro hero 6 gets too hot, battery drain and unable to connect to app. only 2 days usage

thanks i will do so