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Sightseer
Posts: 1

GoPro hero 5 won’t turn on or charge

My GoPro hero 5 won’t charge or turn on. I haven’t used it in 6 months and now it won’t work, I’ve tried replacing the battery, holding the mode button for 10 seconds, formatting the SD card, charging with out the SD card but nothing seems to work. Please help
GoPro
Posts: 3,505

Re: GoPro hero 5 won’t turn on or charge

Hello @greenboost13112

 

Sorry to hear about your camera. Have you tried using other cable or try to leave it plugged in for about 30 minutes to an hour. 

If issue persist you can contact GoPro Customer Support via phone or chat. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay