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Tourist
Posts: 2

GoPro hero 5 keeps reverting to Dutch

My GoPro hero 5 Black keeps reverting to Dutch everytime it starts up. I have tried changing this on both the App and the camera itself. Any ideas how to solve this?

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GoPro
Posts: 14,474

Re: GoPro hero 5 keeps reverting to Dutch

Hello, @toughblaze4466. If you haven't yet, we recommend doing a factory reset on the camera. If the issue persists, go ahead with the manual update. The steps under Manual Update here will guide you. 

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Tourist
Posts: 2

Re: GoPro hero 5 keeps reverting to Dutch

Thank you for your reply. I have tried a factory reset with no joy then a manual update via the sd card through pc with the same results and then even tried the factory reset again. Still getting the same issue. 

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GoPro
Posts: 17,624

Re: GoPro hero 5 keeps reverting to Dutch

Hi @toughblaze4466

 

 

Thanks for trying the suggested steps.

The best path forward is to reach out to our Support Team.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs 
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
 

 

Thanks!

Ej