- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
12-19-2016 11:45 PM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Mine leaked too. In about 20 cm water, all compartments closed and in metal frame.
Guy at the camera shop said almost half that he has sold has needed to be sent back. Go Pro has intially said to me they won't be giving warranty on water damage but Ill certainly be pushing for it.
12-28-2016 11:27 AM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Now is is obvious. 5 have serious water issue. Question is why GoPro didnt announce that and work on FIX???
12-30-2016 01:07 AM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
I have exactly the same issue. The second time I took it underwater (no more than 1 meter deep and all doors and hatches were properly closed) and the front LCD got full of water. I contacted support and they answered me: "Water damage is unfortunately not something we are able to cover under warranty". What??
As many people had the same problem, it must be a problem with the design of the gopro.
It seems that it is not waterproof and I should not only get a replacement but also a housing.
12-30-2016 10:52 AM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Exact same problem here, i will be taking it back to place of purchase today. Pretty poor so many cameras are having the same issues.
12-30-2016 12:05 PM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Does any mod know broken cams percentage?
12-30-2016 02:37 PM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
If you are seeing water on the front LCD of your HERO5 Black, please contact our Support team at https://gopro.com/help/PKBContactus. They'll be glad to help your out with that issue.
Thanks,
Jeff
01-06-2017 01:43 AM - edited 01-06-2017 01:43 AM
Re: GoPro hero 5 black leaking?
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Will they actually replace the camera of fix it? I got mine and even though it is advertised as waterproof up to 10m, I'm afraid of using it underwater if the response from GoPro, as stated above, is, that water damage isn't covered under warranty.
01-06-2017 03:47 AM
Re: GoPro hero 5 black leaking?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content