12-19-2016 11:45 PM
Mine leaked too. In about 20 cm water, all compartments closed and in metal frame.
Guy at the camera shop said almost half that he has sold has needed to be sent back. Go Pro has intially said to me they won't be giving warranty on water damage but Ill certainly be pushing for it.
12-30-2016 01:07 AM
I have exactly the same issue. The second time I took it underwater (no more than 1 meter deep and all doors and hatches were properly closed) and the front LCD got full of water. I contacted support and they answered me: "Water damage is unfortunately not something we are able to cover under warranty". What??
As many people had the same problem, it must be a problem with the design of the gopro.
It seems that it is not waterproof and I should not only get a replacement but also a housing.
12-30-2016 12:05 PM
Does any mod know broken cams percentage?
12-30-2016 02:37 PM
If you are seeing water on the front LCD of your HERO5 Black, please contact our Support team at https://gopro.com/help/PKBContactus. They'll be glad to help your out with that issue.
01-06-2017 01:43 AM - edited 01-06-2017 01:43 AM
Will they actually replace the camera of fix it? I got mine and even though it is advertised as waterproof up to 10m, I'm afraid of using it underwater if the response from GoPro, as stated above, is, that water damage isn't covered under warranty.