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Sightseer
Posts: 2

Re: GoPro hero 5 black leaking?

Hola ! te hago una consulta .. me madnaron la camara de premio el año pasado y hoy nadando en la pileta olimpica de Mar del Plata vi agua en el visor frotanl. como lo solucionaste? ya que es Sabado no logre contactarme con el Servicio Tecnico. muchas Gracias loyalwater176
Tourist
Posts: 8

Re: GoPro hero 5 black leaking?

 
Tourist
Posts: 8

Re: GoPro hero 5 black leaking?

Mine happened on my firt day of vacation. Its so annoying and disappointing. I think they should send everybody a new one complete with the accessories. Instead of sending a refurbished one. And its their fault in the first place. And they keep on saying water damage is not covered in warranty. We effin bought this camera because its waterproof! Its my first go pro and been replaced for the 3rd time and soon to be 4th. 1st one having non stop burst shoot. 2nd one is the same and having problems with battery door. Then this. Water leaked inside. It sucks! They cant even replace the battery due to international shipping. Im asking for other item to compensate the battery and they said no. 👎🏻👎🏻👎🏻
Tourist
Posts: 8

Re: GoPro hero 5 black leaking?

 
Adventurer
Posts: 10,235

Re: GoPro hero 5 black leaking?

I wonder how many  returns. we heard 1 mill plus  in a few months  time so I wonder were they the replacement units Lol.  

Hiker
Posts: 28

Re: GoPro hero 5 black leaking?


@sampadillaaa wrote:
Mine happened on my firt day of vacation. Its so annoying and disappointing. I think they should send everybody a new one complete with the accessories. Instead of sending a refurbished one. And its their fault in the first place. And they keep on saying water damage is not covered in warranty. We effin bought this camera because its waterproof! Its my first go pro and been replaced for the 3rd time and soon to be 4th. 1st one having non stop burst shoot. 2nd one is the same and having problems with battery door. Then this. Water leaked inside. It sucks! They cant even replace the battery due to international shipping. Im asking for other item to compensate the battery and they said no. 👎🏻👎🏻👎🏻

Bummers, I just got my 3rd one. Afraid to take under water because 1st one leaked after 8 months of peridic surf sessions. 2nd wasn't usable because battery door didn't completely close. Now with the 3rd one I'm not chancing it and will jus use it as a splash proof unit. I have a H4 silver that works great for surfing and has the extra back battery for extended go outs. It's a solid unit. Maybe the H6s will resolve some of the issues we've all been having? 

Tourist
Posts: 5

Re: GoPro hero 5 black leaking?

How long did it take for everyone to get their replacements? They received mine 10 days ago but I haven't heard or received anything yet.

Tourist
Posts: 6

Re: GoPro hero 5 black leaking?

Mine has been in for about the same time...i contacted them and they said it takes 10-15 business days to review and ship out the replacement.  So depending on your location and shipping time added onto 10-15 business days.