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%3CLINGO-SUB%20id%3D%22lingo-sub-278790%22%20slang%3D%22en-US%22%3EGoPro%20hero%202018%20battery%20door%20not%20flush%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278790%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I%20got%20my%20hero%202018%20as%20a%20Christmas%20present%20and%20the%20door%20was%20flush%2C%20I%E2%80%99ve%20used%20it%20in%20my%20pool%20a%20few%20times%2C%20all%20fine.%20But%2C%20today%20I%20noticed%20the%20battery%20door%20wasn%E2%80%99t%20flush%20anymore.%20It%20still%20clicks%20in%20and%20all%20but%20sticks%20up%20a%20little.%20I%E2%80%99ve%20seen%20way%20worse%20ones%20of%20my%20situation%2C%20where%20it%E2%80%99s%20sticking%20up%20a%20lot%2C%20but%20not%20sure%20if%20it%E2%80%99ll%20still%20be%20waterproof.%20I%20have%20taken%20the%20battery%20out%20and%20put%20the%20door%20down%20but%20I%20still%20get%20the%20same%20result.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-278790%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20(2018)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-278836%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20hero%202018%20battery%20door%20not%20flush%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278836%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F85010%22%20target%3D%22_blank%22%3E%40camj766%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20would%20be%20best%20to%20contact%20our%20Customer%20Support%20team.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThey%20can%20assist%20you%20with%20that.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

GoPro hero 2018 battery door not flush

Hi, I got my hero 2018 as a Christmas present and the door was flush, I’ve used it in my pool a few times, all fine. But, today I noticed the battery door wasn’t flush anymore. It still clicks in and all but sticks up a little. I’ve seen way worse ones of my situation, where it’s sticking up a lot, but not sure if it’ll still be waterproof. I have taken the battery out and put the door down but I still get the same result.

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GoPro
Posts: 3,505

Re: GoPro hero 2018 battery door not flush

Hi @camj766,

 

It would be best to contact our Customer Support team. 

 

They can assist you with that. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay