GoPro hero 2018 battery door not flush

[camj766]

Hi, I got my hero 2018 as a Christmas present and the door was flush, I’ve used it in my pool a few times, all fine. But, today I noticed the battery door wasn’t flush anymore. It still clicks in and all but sticks up a little. I’ve seen way worse ones of my situation, where it’s sticking up a lot, but not sure if it’ll still be waterproof. I have taken the battery out and put the door down but I still get the same result.

[graytree76514]

Hi @camj766,

It would be best to contact our Customer Support team. 

They can assist you with that. 

https://gopro.com/help/ContactUs

Regards,

-Jay