Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

GoPro hero 2014 won't connect to computer

[ New ]

Hello! I just got my hands on my old GoPro and was trying to record some footage. I recorded it, and tried to connect it to my MacBook Pro. The USB cable fits and everything, but won't connect. I have been searching for hours, trying to find a solution and haven't found one yet. Any help would be appreciated. 


Accepted Solutions
GoPro
Posts: 25,156

Re: GoPro hero 2014 won't connect to computer

[ New ]

 

Hi @jaxona52154

 

Is the camera charging when plugged in?

Have you tried using a different cable?

Please go over these steps if your Camera is Not Recognized on GoPro App for Desktop - Mac

 

Here are a different ways to get your photos and videos from the camera to your computer: Import Camera Files to a Computer - Mac

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,156

Re: GoPro hero 2014 won't connect to computer

[ New ]

 

Hi @jaxona52154

 

Is the camera charging when plugged in?

Have you tried using a different cable?

Please go over these steps if your Camera is Not Recognized on GoPro App for Desktop - Mac

 

Here are a different ways to get your photos and videos from the camera to your computer: Import Camera Files to a Computer - Mac

 

Let us know how it goes.

 

Thanks!

Ej