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Sightseer
Posts: 1
Accepted Solution

GoPro dead after using in pool. What now?

So I finally decided to use my GoPro hero 5 black under water to record some videos. I ensured that my housing wasn’t secured before I jumped in, & didn’t go further than 5 feet under water. After a short period of time, I noticed my GoPro started malfunctioning so I took it out of the water, & left it alone. Once I got home I put it on the charger to see if that would turn it back on, & it’s completly dead... What do I do now to help resolve this issue? Also I have my receipt from an AAFES store where I bought it, and I am within my year warranty.

Accepted Solutions
Explorer
Posts: 12,211

Re: GoPro dead after using in pool. What now?

You'll want to contact the GoPro Support Team here https://gopro.com/help/ContactUs

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Explorer
Posts: 12,211

Re: GoPro dead after using in pool. What now?

You'll want to contact the GoPro Support Team here https://gopro.com/help/ContactUs