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%3CLINGO-SUB%20id%3D%22lingo-sub-332528%22%20slang%3D%22en-US%22%3EGoPro%20camera%20has%20just%20deleted%20my%20files!!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-332528%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20Gopro%20Hero%202018.%3C%2FP%3E%3CP%3EI%20transfer%20my%20files%20from%20camera%20to%20my%20laptop%20using%20the%20cable%20it%20came%20with.%3C%2FP%3E%3CP%3ESometimes%20when%20transfering%20%2Cthe%20camera%20crashes%20and%20I%20have%20to%20unplug%20it%20from%20laptop%20%2C%20take%20battery%20out%20of%20camera%20and%20then%20try%20again%20which%20usually%20works.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20just%20transferring%20some%20files%20and%20suddenly%20Gopro%20decided%20to%20delete%20all%20my%20files%20from%20the%20camera.%26nbsp%3B%20What%20the%20hell%20happened%3F%3C%2FP%3E%3CP%3EThe%20icon%20which%20says%20how%20much%20is%20on%20the%20camera%20says%20the%20same%20as%20it%20did%20when%20there%20were%20clips%20on%20it%20%2C%20which%20i%20don't%20understand%20.%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20folder%20you%20click%20which%20has%20the%20files%20i%20took%20in%20says%20'empty'%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat's%20going%20on%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGreat%20for%20a%20bit%20of%20%C2%A3200%20equipment%20%3D(%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-332528%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20(2018)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Tourist
Posts: 9

GoPro camera has just deleted my files!!!!

I have the Gopro Hero 2018.

I transfer my files from camera to my laptop using the cable it came with.

Sometimes when transfering ,the camera crashes and I have to unplug it from laptop , take battery out of camera and then try again which usually works. 

I was just transferring some files and suddenly Gopro decided to delete all my files from the camera.  What the hell happened?

The icon which says how much is on the camera says the same as it did when there were clips on it , which i don't understand . 

The folder you click which has the files i took in says 'empty'

 

What's going on?

 

Great for a bit of £200 equipment =(

 

GoPro
Posts: 10,106

Re: GoPro camera has just deleted my files!!!!

Hi @royalvista80064

 

What SD card are you using?

Were you using Quik for desktop when the import was attempted?

There is a setting on the app where files are set to be deleted once imported.

How to Adjust Your Camera Import Settings in Quik for desktop

 

Have you tried checking if the files are still there using the camera or an SD card adapter?

 

Thanks!

Ej