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Reply
Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

So it happened....

Charged the camera from 64% to 100%.

Removed the connections and kept it Off for some time.

After 30 min or so it started recording on its own with Blue and Red LED flashing rapidly.

 

Posting a GIF of the same.

 

Now I have reset my camera to factory settings and its charging from 75% to 100%

 

Will observe it and wait for help from all of you !

GoPro.gif
Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

Hi,

@aragon1006, @graytree76514, @mariustanya,

 

Update on the issue.

 

I asked for help on Twitter too and there GoPro suggested me to do a manual update (again), which I did.

After doing that, the camera was stuck in a loop, it started automaticallyy and started recording, when I turned it off, it would start back again and record, this is the twitter link to the video.

 

After this I turned off Quick Capture and made the default mode to Photo, Voice commands were already OFF, just to check if that was the cause of the issue.

 

So far the issue has not occured, but the thing I notice is, if I turn off the camera and then plug in the charger, the charging light glows for a few seconds and then turns off, is this normal ?

 

Need all you your help and insight on this.

 

Thank you!

GoPro
Posts: 8,334

Re: GoPro Starts recording automatically after charging up

Hello @grandcliff41870

 

It is not a normal behavior. When turned and being charged, the camera should show a red solid light. The only time that the red light will turn off is when the camera is already fully charged. If the camera has already been manually updated and still behaves this way, let our Support team help further determine what is causing the trouble. You can reach them via phone or chat through https://gopro.com/help/ContactUs

Please keep us posted on how it works out. 

 

Best regards, 
Marius

Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

Hi @mariustanya,

 

Thank you for the response.

 

Just had a long chat with GoPro support. They said that there is a problem with the Camera and have initated a return.

GoPro
Posts: 8,334

Re: GoPro Starts recording automatically after charging up

Great to know that your case has been attended to, @grandcliff41870. Thank you for the update.