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Reply
Hiker
Posts: 7
Accepted Solution

GoPro Starts recording automatically after charging up

After I charge my GoPro via a power bank or a wall adapter and keep it aside removing the charger, it starts a video recording in its own. Have observed this behaviour almost always. I have updated the firmware manually a month ago.

Accepted Solutions
GoPro
Posts: 8,357

Re: GoPro Starts recording automatically after charging up

Hello @grandcliff41870

 

It is not a normal behavior. When turned and being charged, the camera should show a red solid light. The only time that the red light will turn off is when the camera is already fully charged. If the camera has already been manually updated and still behaves this way, let our Support team help further determine what is causing the trouble. You can reach them via phone or chat through https://gopro.com/help/ContactUs

Please keep us posted on how it works out. 

 

Best regards, 
Marius

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GoPro
Posts: 8,357

Re: GoPro Starts recording automatically after charging up

Hello @grandcliff41870

 

Did you mean that after charging the camera, it records on its own without the need to press any button? If this is the case, see if the camera is connected to a mobile device through the GoPro App, or a remote control that is nearby that might be interacting with it. 

 

If you are pressing the Shutter button (top button with the red circle), it will be normal for the camera to start recording as this is how the Quik Capture works. You can read more about it here. If you simply wants to turn the camera on without doing any recording, you can use the side (Mode) button instead of the shutter button. If this is not the issue that you have, please let us know so we can help further. 

 

Thanks, 
Marius

Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

Hi @mariustanya,

I shut down all the wireless connections, GPS and voice commands. The quick capture mode is also disabled.

When the camera starts recording on its own, it shows the GPS and WiFi logo.
GoPro
Posts: 10,731

Re: GoPro Starts recording automatically after charging up

 

Hi @grandcliff41870

 

Once the manual update is completed reset the camera to its factory settings.

I have found that the reset gets the issue resolved.

 

If this wont work, let our Support Team assist you further.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

 

Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

Hi @aragon1006,

Ok. I will try that and post the results here.
GoPro
Posts: 10,731

Re: GoPro Starts recording automatically after charging up

 

 

Thanks @grandcliff41870

We'll wait for your updates.

Hopefully this steps takes care of the issue as it did on my HERO6 Black.

 

Best,

Ej

 

Hiker
Posts: 7

Re: GoPro Starts recording automatically after charging up

So far so good, followed the steps and the camera is not misbehaving.

But I have not used the camera much.

GoPro
Posts: 4,216

Re: GoPro Starts recording automatically after charging up

 

Glad to know that @grandcliff41870.

 

Please let us know if you have other question or concern.

 

 

Regards,

-Jay