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Sightseer
Posts: 2
Accepted Solution

GoPro Shuts Off While Recording After An Hour

[ Edited ]

So I have TWO GoPro Hero 4 Blacks with the same exact setup with the same exact problem.

 

I have a battery backpac installed on both with genuine GoPro batteries in the Hero's themselves. I am also using Sandisk Extreme Plus (gold stripe) 64GB cards in both units. My Settings are 1080S at 80fps in both cameras. My problem is they both go ~66 minutes and then stop recording and shut off.

 

Full card? Nope, when I put it in the computer it says only ~33GB used (formatted before expirement in the units).

 

Dead batteries? Nope, both were fully charged and when I turn the units back on they show that the backpacs have one bar left and the Heros themselves are fully charged.

 

Need to reset? Just did that through the cameras, same problem.

 

So what gives? I need these to last at least 2-1/2hrs for a project coming up.


Accepted Solutions
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GoPro
Posts: 3,924

Re: GoPro Shuts Off While Recording After An Hour

Hey @epicdawn16774,

 

I would recommend giving these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

If that does't work I would recommend going through some more advanced troubleshooting with our Team:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


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Highlighted
Sightseer
Posts: 2

Re: GoPro Shuts Off While Recording After An Hour

So here's a twist in the tale - When recording in 1080 at 90fps (not SuperView mode) the GoPros went for 2hrs 45mins and 3hrs 02mins - What gives? I would really like SuperView mode to last longer than 60mins. 

Highlighted
GoPro
Posts: 3,924

Re: GoPro Shuts Off While Recording After An Hour

Hey @epicdawn16774,

 

I would recommend giving these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

If that does't work I would recommend going through some more advanced troubleshooting with our Team:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan