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Sightseer
Posts: 1
Accepted Solution

GoPro Session don't charge and don't power on

Hi! 

I haven't using GoPro Sesion for couple of months, then tried to turn it on. Nothing happened. Then tried to charge. 5 charging devices. No red light, but camera is heating a bit. Pushing "POWER button" for 10 seconds doesn't work. Hard reset with using formatted mircoSD and two .txt files doens't work too... 

How to fix the camera?


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GoPro
Posts: 12,402

Re: GoPro Session don't charge and don't power on

Hello @4r0zzen. There are instances when the camera is left unused for an extended period of time that the battery goes into deep discharge. This is when the battery is unable to charge at all. In this case, it would be best to get in touch with our Support team so they can help with the next steps. 

 

You may reach them by phone or chat through https://gopro.com/help/ContactUs . 

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Highlighted
GoPro
Posts: 12,402

Re: GoPro Session don't charge and don't power on

Hello @4r0zzen. There are instances when the camera is left unused for an extended period of time that the battery goes into deep discharge. This is when the battery is unable to charge at all. In this case, it would be best to get in touch with our Support team so they can help with the next steps. 

 

You may reach them by phone or chat through https://gopro.com/help/ContactUs .