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Tourist
Posts: 4
Accepted Solution

GoPro Session - Heating up/Freezing on WiFi/BlueTooth control and Not recording

[ Edited ]

Hi,

Find many threads about Session5 (S5) generating heat and some about them even locking up.

 

I experience the same locking up of our S5 under these conditions/ setup:

- roomtemp is around/ above 25oC, S5 static on table, not being actively cooled;

- iOS GoPro app (v4.6.1) on iPhone6-128GB (iOS11.4.1) connection with Session5 (FW v2.51.00) via WiFi and BlueTooth;

- SamSung EVO PLUS SDXC 128GB (Class10, U3; UHS-I; 90-100MB/RW) formatted in exFAT.

 

The connection between S5 and GoPro app iPhone6 is under these circumstances ALWAYS lost within a few minutes after being disconnected from a full charge and then connected with GoPro app. The already pretty warm S5 from charging simply disconnects from app and locks up (sometimes flashing red LEDs on both front and back in a blinking 1sec on/off fashion). When this continuously LED flashing is going on when disconnecting/ locking app, the S5 becomes completely unresponsive to any long/short button presses on both top- and back-side buttons! Fyi also the front metal ring around glass is especially hot to the touch.

 

On the contrary, if we actively cool the S5 via:

- placing S5 front with its hot metal ring directly static on ice-cubes(!) when operating S5 via connected GoPro app or;

- placing S5 front with its hot metal ring directly in airflow when filming during a race session,

 

...then S5 continuous to operate normally without ever locking up!

 

To me this sounds like an overheating issue due to e.g. an ineffective hardware construction i.e. unable to dissipate enough heat from its core/processor when not actively cooled?!

 

Can anybody confirm this as 'normal' S5 behavior a/o found better ways to remedy (over)heat-issues with lovely small S5?

 

Support appreciated.

Cheers, Robert.

 


Accepted Solutions
Highlighted
GoPro
Posts: 3,505

Re: GoPro Session - Heating up/Freezing on WiFi/BlueTooth control and Not recording

 

Hi @gowdf

 

Please try to use other SD card. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

Use those recommended SD card not more than 64GB. 

 

 

Regards,

-Jay 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,505

Re: GoPro Session - Heating up/Freezing on WiFi/BlueTooth control and Not recording

 

Hi @gowdf

 

Please try to use other SD card. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

Use those recommended SD card not more than 64GB. 

 

 

Regards,

-Jay