The camera is freezing up.
02-03-2017 08:20 AM
It is a shame that some people have issues, but GoPro offers a very generous one year warranty, user community support site (this one), and a GoPro support team that can be contacted via email, phone, or online chat.
It is a bummer that the battery is not removable but that's just not how these cameras are designed. I'm sure it was discussed and may eventually be in future designs, but I can imagine that engineering such a small compact and water proof camera was no easy feat.
Retailers really should be more conscientious when recommending SD cards but it does seem that many are more concerned with getting inferior SD cards off their shelves than ensuring their customers a good experience with the camera.
The SD card list GoPro puts out isn't so much a limited list of cards that will work, but rather a list of cards they have tested and proved to work. It's a shame that there are so many inferior cards out there but designing and manufacturing SD cards is no easy task. I've always used Samsung Pro, Lexar and occasionally SanDisk cards (Except SanDisk Ultra, they are garbage) and have had a trouble free experience with them.
You are correct that no other camera/camcorder acts like a GoPro. I have a few that have been collecting dust ever since I started using my GoPro cameras. If they did I probably never would have gotten my first GoPro. Thankfully GoPro came out with a camera that fulfilled my need.
02-24-2017 05:51 PM - last edited on 02-24-2017 07:53 PM by jefft
Just bought this overpriced trash and it **bleep**s there while on, I press to record and it does nothing. Is SanDisk not OK? Is the SD AMAZON recommends not OK? Do I need to jump through firey hoops to get htis to work???????
02-24-2017 06:01 PM
It's seems pretty clear that you were paid to write this piece of bulls*it.
It's so patently obvious that your story is fake.
How come GoPro has thousands of complaints all of the same symptoms?
How come they have still not solved the problem of freezing up.
You would think that any large American company with millions of dollars at it's disposal as well as a large R and D department would be able to solve this recurring problem with ALL the models so far.
But no, still the same issues, all due to the sd cards not being suitable.
Well why the hell is the sd card affecting the rest of the camera?
Why do they get so hot?
How come Sony and all the other brands of action cams on the market are able to handle all types of sd cards without an issue?
02-24-2017 06:07 PM - last edited on 02-24-2017 07:54 PM by jefft
I have a card that is on the approved list and the camera still freezes (SanDisk extreme 32 GB), please advise quickly or ill simple return.
02-24-2017 06:10 PM - last edited on 02-24-2017 07:56 PM by jefft
As of today many users still experience problems with accepted SD cards. Hopefully they can just return the trash for a refund because it seems that is the only thing that will solve the issue.
02-24-2017 06:17 PM
02-24-2017 06:21 PM
I'm confused GoPro drone guy. You had it and you will be getting it again? Is that due to it crashing and burning into the ground due to no fault of your own? Kinda like their stock did after that drones release? Whoa, good stuff, for sure.
02-24-2017 06:44 PM
Yeah, I posted a lot becuse I expect a proper functioning product when I buy it 6 mo. after it ships. Even though I bought from a flailing drone company I still expect a fully functional product and I have not received such. So until it magically (IE software update) begins to function properly I will be here to remind you not to buy a $300 pile of trash.