02-09-2019 06:54 PM
This is my first GoPro which I bought from Amazon.
It’s a GoPro Session 5 advertised as new. Once it arrives is there any way that I can check to see if it is new or was just repacked in the original box?
02-14-2019 04:50 PM
@imozebb245 - If the camera was purchased from GoPro on Amazon, if it came in the original packaging then it's a new camera. With Amazon, it's hard to give you a 100% answer since there are other sellers besides GoPro who sell on that site.
If you have any concerns with the camera itself, our Support team at https://gopro.com/help/ContactUs will be glad to help with anything that comes up.