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Sightseer
Posts: 1

GoPro Schaltet sich nach einem akkuwechsel von alleine an und aus

[ New ]
Hallo meine GoPro Schalter sich nach einem akkuwechsel von alleine an und aus ich habe es mit allen meinen Akkus versucht die frisch geladen waren, jetzt weiß ich nichtmehr weiter kann mir da jemand behilflich sein? Gibt es an der GoPro eine reset Funktion wie an einem iPhone? Oder hatte jemand schon das gleiche Problem und kann mir sagen woran es liegt und wie man das beheben kann. Danke schonmal Simon

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GoPro
Posts: 12,953

Re: GoPro Schaltet sich nach einem akkuwechsel von alleine an und aus

[ New ]

@simons775, sorry to hear about the trouble. I do have a couple of troubleshooting suggestions that will help.

  • Ensure to use recommended chargers.
  • Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.
  • Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
  • Try performing a factory reset in the camera.

 

Hopefully, this helps. Let us know how it works for you.

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GoPro
Posts: 12,953

Re: GoPro Schaltet sich nach einem akkuwechsel von alleine an und aus

[ New ]

@simons775, sorry to hear about the trouble. I do have a couple of troubleshooting suggestions that will help.

  • Ensure to use recommended chargers.
  • Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.
  • Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
  • Try performing a factory reset in the camera.

 

Hopefully, this helps. Let us know how it works for you.