Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

GoPro Quik not recognizing GoPro Hero 6 Black

Not showing any media

Screen Shot 2019-08-21 at 8.26.48 PM.png

Accepted Solutions
Highlighted
GoPro
Posts: 12,898

Re: GoPro Quik not recognizing GoPro Hero 6 Black

Hi @michelles3860

 

The steps on Camera is Not Recognized on Quik for desktop - Windows should help you out.

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".

Relaunch the app and try again.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,898

Re: GoPro Quik not recognizing GoPro Hero 6 Black

Hi @michelles3860

 

The steps on Camera is Not Recognized on Quik for desktop - Windows should help you out.

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".

Relaunch the app and try again.

 

Thanks!

Ej