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Explorer
Posts: 12,956

Re: GoPro Provides No Support

If you do have GoPro Plus or GoPro Care, support is available 24/7.

I had to contact them yesterday regarding a crack I put in my Hero6 Black. I was chatting with a rep within 1 minute and had my issue resolved quickly.
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Tourist
Posts: 4

Re: GoPro Provides No Support

Just to let you know, I reached out at a subscriber and received no support for days. Regardless of how much money you throw at it, they still treat you badly.

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Explorer
Posts: 12,956

Re: GoPro Provides No Support

Subscriber? Members here aren't paid or compensated by GoPro. Participation on this forum is voluntary. Subscribers are under no obligation to respond to you.

Contact the GoPro Support Team and they will be happy to help you out.