Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 5

GoPro Membership Refund!?!

I have received an email with the details for my "Cash Refund" for the return of the GoPro Max package I returned which equates to £329.99, but I paid £379.98. so how do I get a refund for the £49.99 for the GoPro Membership please?

I am waiting to replace an order for the GoPro Hero9 Bundle edition at £379.98 which includes the GoPro Membership of £49.99, but I cannot order until you refund and cancel the membership for the GoPro Max.

It would be great if you honoured your promises to call the customer when they apply for a call back too! 

Posts: 20,097

Re: GoPro Membership Refund!?!

Hi @yorkie9668


We see that the order total is $329.99.

The $49.99  may have just been an authorization charge and not an actual charge.


You may also reach out to Support to have this checked further.