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Hiker
Posts: 10

Re: GoPro Max Video Recording freezes

I didn't experience the issue after updated to V1.40.
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GoPro
Posts: 4,720

Re: GoPro Max Video Recording freezes

@fleetwave14443, thanks for posting back with an update. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

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Hiker
Posts: 12

Re: GoPro Max Video Recording freezes

I have seen the issue twice with firmware V1.40. It was really cold when it happened, not sure if it was related to the problem.

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Explorer
Posts: 12,861

Re: GoPro Max Video Recording freezes

So here is something weird. I finally did get the video freeze while audio kept playing (I am on latest firmware using Lexar 677X). All the other videos I had recorded, both before and after, played fine (using the GoPro Mobile app on Android LG v30). I figured the video was trash and was disappointed, but after restarting my phone and opening the app again, IT WORKED! Very weird, but the video and audio played fine.
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Tourist
Posts: 3

Re: GoPro Max Video Recording freezes

I had the same problem with my Max which I bought recently. The video I recorded was about 4-5min long and it only recorded the first 2 or 3 seconds of video and after that it froze with only the video which continues to play. Not sure wat the temperature was outised, but it was cold. I am very disappointed as the video is from a flight I took which took me 2 days of hiking to get to the exit point and now I have NOTHING to show for all my hard work. GoPro needs to fix this issue a.s.a.p !
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Tourist
Posts: 3

Re: GoPro Max Video Recording freezes

Correction to my first post: "the video froze after 2 to 3 seconds with only the audio that continues"
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Tourist
Posts: 5

Re: GoPro Max Video Recording freezes


@rudibase wrote:
Correction to my first post: "the video froze after 2 to 3 seconds with only the audio that continues"

What firmware are you on?

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Tourist
Posts: 3

Re: GoPro Max Video Recording freezes

I am on Virsion 01.40 which I believe is the latest update.

I have decided when I make recordings in cold weather again I will first do two or three recordings before the time to "warm up" the battery/Max. Hopefully this way I will not lose the important footage again in future. I know from past experience with GoPros there always was the issue with recordings or GoPro not switchih on in cold weather.

Hopefully doing two or three test recordinga like I said will warm up the GoPro and resolve the problem but I hope GoPro will come with a solution in the next update.