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Hiker
Posts: 14

GoPro Max: Only 1 still image is recorded in 360 video mode.....

GoPro Max recorded only 1 still imag in 360 video mode.... Everything looked normal while recording. This is extremely disappointing. Seems to be the same unreliable **bleep** as the previous versions of the Hero and the Max....

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GoPro
Posts: 5,724

Re: GoPro Max: Only 1 still image is recorded in 360 video mode.....

@air-davos, sorry to hear about the trouble. We try to help out as best as we can. Just to clarify, it appears that only one lens is working when recording via 360 mode in MAX, is this correct?

 

Does the issue happen to all 360 footage captured by MAX? Are you viewing the clips via GoPro App? Or GoPro Player (macOS) / converted via Exporter (Windows) on your computer?

 

If you can also provide a sample raw/unedited footage showing the issue, we can look further into the details here.

 

Hoping to hear back from you.