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Sightseer
Posts: 1

GoPro Max Exporter download problem

Good day, I currently cannot download any app from the microsoft store and as such i cannot download gopromax exporter. I cannot convert my recent 360 videos. Do you have any other means of downloading the application. Or can you send it to me via email instead? thank you so much.


Francis Siy

 

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Tourist
Posts: 2

Re: GoPro Max Exporter download problem

I HAVE THE SAME ISSUE.

 

Any other way to get the Software?

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GoPro
Posts: 10,107

Re: GoPro Max Exporter download problem

Hello @sunnymesa60504. Try this link: https://www.microsoft.com/en-ph/p/gopro-max-exporter/9plk8dps5t8c?rtc=1&activetab=pivot:overviewtab

If you are still unable to download and install the app, you may have to check for Windows updates for your computer. 

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Sightseer
Posts: 2

Re: GoPro Max Exporter download problem

Hey there, got the same problem now. How did you fix it?

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GoPro
Posts: 4,675

Re: GoPro Max Exporter download problem

@moritzp56, run any Windows OS update available on your computer. Also, make sure that all drivers are updated to their latest version. Have you tried the link for GoPro Exporter provided by mariustanya? Are you getting an error message upon download?