11-03-2019 02:10 AM
Is anyone else having an issue with MAX when it is fully charged and as soon as you start recording it will drop massively from 90 to 80, 75, 63, 57, 52, 45, 30, 15, 11, 6, 5, 3 (I was only able to capture the last few percentages on my phone)
Now I have already done Manual Update multiple times, Factory Reset it.
Below are my findings on the issue:
If recording a video the battery will last as usual (captured 1H12M 5.6K25fps)
Camera will not turn back on if the battery percentage is depleted by just software or by recording a continuous video.
Camera will not turn back on if video is stopped even after recording for a few minutes and software dropped the battery percentage all the way to 3%.
I am only writing this to see if someone else also faced similar issue and know any solutions. I will have it replaced regardless. Don't have any spare MAX batteries to test if issue is just with the battery or the camera.
11-03-2019 09:44 AM
Sounds like you have a battery issue, I would try contacting GoPro Support directly to see if they can help you as this is really just a member to member forum
11-04-2019 05:21 PM