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Tourist
Posts: 2

GoPro MAX Exporter unable to output 360 audio.

Got my MAX today, installed the latest firmware and shot 360 video with "stereo + 360 audio" enabled.

 

I'm unable to output an equirectangular video for editing WITH 360 AUDIO using GoPro MAX Exporter. The "360 audio" option is grayed out even with all the other options unchecked.

 

I installed GoPro Player on a Mac and tried exporting using it, but again, no luck with any codec and with Horizon Level and World Clock unchecked.

 

goproexporter_no360audio.PNG
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GoPro
Posts: 15,335

Re: GoPro MAX Exporter unable to output 360 audio.

Thank you for the feedback, @snowsapien. We will pass this on to the team. We will keep you posted once we have new information to share. Best regards!

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Hiker
Posts: 11

Re: GoPro MAX Exporter unable to output 360 audio.

[ Edited ]

impossible aussi d'exporter une photo 360 avec mon Samsung Note 8.

J'ai désinstallé puis réinstallé l'appli sans succès.

A noter aussi que l'appli Gopro sur PC plante une fois sur deux.

 

 

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Hiker
Posts: 10

Re: GoPro MAX Exporter unable to output 360 audio.

Anche da OSX con gopro player non si riesce ad esportare audio 360... per dir la verità nemmeno da app, o nelle modalità hero. sento sempre e solo audio monofonico

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Sightseer
Posts: 1

Re: GoPro MAX Exporter unable to output 360 audio.

Hi there,

 

I'm also experiencing the same issue. Please can you update with a fix?

 

Thank you, Matt

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Hiker
Posts: 75

Re: GoPro MAX Exporter unable to output 360 audio.

It's not a bug. 360 audio hasn't been enabled and it's been four months. Well, they did enable it, but in doing so they broke the exporter and it took a full week to 'fix'. The 'fix'? - disable 360 audio again.