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Sightseer
Posts: 4
Accepted Solution

GoPro LCD screen does not turn on

Hello everyone,

I have a problem for several months that I dropped without answer to my problem,

My screen work very well, after filming a music, I removed the SD card, then I put it back, lighting my go pro, the screen does not turn on, I test the manipulation of turn on the screen with tutorials, but do nothing.


Can you help me ?

Thank you
Alexandre
 

Accepted Solutions
GoPro
Posts: 159

Re: GoPro LCD screen does not turn on

Hi @

I am sorry to hear that the LCD Screen is still not working. Although I am not sure what camera model you are using, we have a thread for Hero5 Black that was posted and has a solution that worked. You may want to try it by clicking on the link below:

https://community.gopro.com/t5/Cameras/Black-screen/m-p/50598#/M26088

However, if you have a different GoPro model; let us know so we can further help. Also, if you want to talk and work with a live agent you can call or chat us :

https://gopro.com/help/ContactUs

Keep us posted.

V.

View solution in original post


All Replies
Adventurer
Posts: 9,260

Re: GoPro LCD screen does not turn on

thank you  Your slang (way you wrote) is unique and different.  In order for us to help.  Can you turn on your gopro, getto the gopro app and see your screen from there?   Tell us the firmware..  More or less the touch-Display does not work and you  damaged it by inserting the sdxc back in, the Ribbon cable may have slipped off and htat iswhere you need to call your Overseas office of GoPro.  

 

FISH

Sightseer
Posts: 4

Re: GoPro LCD screen does not turn on

- Can you turn on your gopro ; i try tonight, i'am not in home

 

-On the other hand what poses me problem is the red led flashing as if there was a problem?

ps I live in France so I do not know if it's the same to repair

Adventurer
Posts: 9,260

Re: GoPro LCD screen does not turn on

Call a gopro rep best advice  go on the web to gopro.com/contactus  

 

France 

+33 970 735 169

GoPro
Posts: 159

Re: GoPro LCD screen does not turn on

Hi @

I am sorry to hear that the LCD Screen is still not working. Although I am not sure what camera model you are using, we have a thread for Hero5 Black that was posted and has a solution that worked. You may want to try it by clicking on the link below:

https://community.gopro.com/t5/Cameras/Black-screen/m-p/50598#/M26088

However, if you have a different GoPro model; let us know so we can further help. Also, if you want to talk and work with a live agent you can call or chat us :

https://gopro.com/help/ContactUs

Keep us posted.

V.
Sightseer
Posts: 4

Re: GoPro LCD screen does not turn on

Thanks @fishycomics,

 

Thanks @vainangel12 i try it tonight, i give you a reponse tonight

Sightseer
Posts: 4

Re: GoPro LCD screen does not turn on

Hi,

 

No after update, black screen 

GoPro
Posts: 7,868

Re: GoPro LCD screen does not turn on

Thank you for the update, @greencliff45622 . It would then be best to get in touch with our Support team so they can walk you through the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs . Let us know how it works out. Best regards!