05-02-2020 02:18 PM
05-03-2020 08:30 AM
Hello, @agilelight40884. We used the email address on your Hub profile but we are not able to pull up any record with Support of a callback request. When you opt for the callback request, a case number is automatically provided by the contact page. Would you have such a case number? We can use it to follow up with Support. Thanks!