11-19-2018 10:32 PM
11-20-2018 06:34 AM
Sorry to hear about the trouble. It would be best to perform a manual update on the camera. Please see below for instructions:
- Go to the Update page and choose your HERO7 camera.
- Under "Other ways to update" at the base of the page, click "Update your camera manually."
- Enter your Serial Number and other requested information, click Next Step.
- Click "Download Update."
- Click "Click here to download firmware."
- Follow the steps on the screen for detailed instructions for your operating system.
Make sure that the camera is charged to at least 50%, and the the SD card is formatted prior to the update process. Let us know how it works out.