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Tourist
Posts: 5

GoPro Hero7 Black Gehäuse undicht

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An meiner GoPro Hero7 Black ist nach 1/2 Jahr das Kunststoffgehäuse vom vielen Schalten undicht. Ist das ein Garantiefall?

Siehe Bild anbei.

2019-01-29_GoProSchalter_low.jpg

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GoPro
Posts: 11,752

Re: GoPro Hero7 Black Gehäuse undicht

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@quickblaze22437, if contacting them by phone, please make sure that the network allows calls to toll-free numbers. If having trouble connecting to our Chat Support team. You may try changing the location and language to "US, English" on the webpage.

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GoPro
Posts: 23,104

Re: GoPro Hero7 Black Gehäuse undicht

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Hi @quickblaze22437

 

Let our Support Team take a look at what happened and provide you options.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

Make sure to have your camera's serial number and proof of purchase ready.

 

Thanks!
Ej

Tourist
Posts: 5

Re: GoPro Hero7 Black Gehäuse undicht

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date of purchase was 2019 january 29 th in Stuttgart / Germany

Tourist
Posts: 5

Re: GoPro Hero7 Black Gehäuse undicht

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Explorer
Posts: 13,028

Re: GoPro Hero7 Black Gehäuse undicht

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You need to start a chat with a GoPro Support rep. This is a member to member support community. We can't help you with this.
Tourist
Posts: 5

Re: GoPro Hero7 Black Gehäuse undicht

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Highlighted
Tourist
Posts: 5

Re: GoPro Hero7 Black Gehäuse undicht

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Das soll die Gopro Suppoort Seite für einen Upload sein. Leider gibt es hier kein Upload. :-(

Support.jpg
Adventurer
Posts: 13,630

Re: GoPro Hero7 Black Gehäuse undicht

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you Found this site. How.?