Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

GoPro Hero7 Ahi Te don't access

I have a GoPro Hero7 White and I use only 1 day so when I try yo transfer the videos and potos yo my iPhone the camera don't access only stay in the imagen of GoPro... so pls someone give me information about what happened or how can be fixed

Accepted Solutions
Highlighted
GoPro
Posts: 13,878

Re: GoPro Hero7 Ahi Te don't access

 

Hi @graymesa81757

 

Were you able to complete the update for the camera?

What SD card are you using?

Have your camera fully charged.

 

Then try to turn the camera on without the SD card, see if this makes a difference.

 

Here are some articles you can check:

Camera Freezes Up

HERO7 Will Not Power On

 

Thanks!

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,878

Re: GoPro Hero7 Ahi Te don't access

 

Hi @graymesa81757

 

Were you able to complete the update for the camera?

What SD card are you using?

Have your camera fully charged.

 

Then try to turn the camera on without the SD card, see if this makes a difference.

 

Here are some articles you can check:

Camera Freezes Up

HERO7 Will Not Power On

 

Thanks!

Ej