GoPro Hero7 Ahi Te don't access

[graymesa81757]

I have a GoPro Hero7 White and I use only 1 day so when I try yo transfer the videos and potos yo my iPhone the camera don't access only stay in the imagen of GoPro... so pls someone give me information about what happened or how can be fixed

[aragon1006]

Hi @graymesa81757

Were you able to complete the update for the camera?

What SD card are you using?

Have your camera fully charged.

Then try to turn the camera on without the SD card, see if this makes a difference.

Here are some articles you can check:

Camera Freezes Up

HERO7 Will Not Power On

Thanks!

Ej