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Sightseer
Posts: 3
Accepted Solution

GoPro Hero6 Video Problems

I just bought the GoPro Hero6, and i cannot view my videos on my Macbook Pro (4k60fps, 4k30fps, 2.7k60fps, 1080p240fps.. It shutters, lags and is just unwatchable. I have updated to the new Sierra High for my Macbook Pro (Early 2015). 


Im considering a refund, to go for the Hero5. What should i do? 

 

I normally just shoot fun videos with my friends, where we go on different adventures. I like the image stabilization, but 4k is not important for me. This is my first ever GoPro, so im not sure if i do anything wrong? Do i need to render my videos before being able to watch them?

 

I tried uploading the videos on youtube, to see if the problem happens there aswell. It uploads in the wrong resolution (I upload it in 2.7k, and it looks very bad on youtube) See link here https://youtu.be/uSsufEUjrv4

Skærmbillede 2017-10-10 kl. 12.31.45.png
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Accepted Solutions
Sightseer
Posts: 3

Re: GoPro Hero6 Video Problems

So i tried importing the files manually, by plugging the SD Card directly into my Macbook, instead of Importing with the "Quik" app. It worked much better, and i am now able to see the videos without Lag or shuttering. Also i found out, that i was shooting in 2.7 4:3 mode.

 

Thanks for the help!

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All Replies
Explorer
Posts: 12,135

Re: GoPro Hero6 Video Problems

Yes, until you render it will look choppy.
Explorer
Posts: 12,135

Re: GoPro Hero6 Video Problems

As far as YouTube, are you sure your timeline settings were correct and that you exported correctly. Also, check on the YouTube page but you want to use the correct bit rate. If your video was exported incorrectly for YouTube it will look worse when YouTube encodes it.
Sightseer
Posts: 3

Re: GoPro Hero6 Video Problems

As this is my first GoPro, i am not familiar with the whole process afterwards. Is there any tutorials on Youtube? 
All i did was to import the videos with Quik and then upload to youtube. No edit at all, neither on my pc or on youtube.

 

Thanks for your reply!

Explorer
Posts: 12,135

Re: GoPro Hero6 Video Problems

In general, it's not so much a GoPro thing as it is editing and uploading video to YouTube. The boxed look of your video seems to be in 4:3 format. You want to check that you weren't filming in 2.7 4:3.

With 1080/240 the camera is using the latest and most advanced video compression format. Apple is migrating everything to this format for all future products.
Unfortunately, since it's relatively new, there isn't as much information on it.
I wish I could help you more but I use Windows 10 and Adobe Premiere Pro. Perhaps a Mac user will jump on this thread and help you out. Until then, your gonna want to search Google and YouTube.
Sightseer
Posts: 3

Re: GoPro Hero6 Video Problems

So i tried importing the files manually, by plugging the SD Card directly into my Macbook, instead of Importing with the "Quik" app. It worked much better, and i am now able to see the videos without Lag or shuttering. Also i found out, that i was shooting in 2.7 4:3 mode.

 

Thanks for the help!