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Sightseer
Posts: 2
Accepted Solution

GoPro Hero5 not turning on and making weird noise

Hi, my gopro Hero 5 after i take it to a not even deep swim at my pool everything was ok took the photo and take it off water turn it off, after a few minutes (more likely 30minutes) it didn’t turn on so i took battery off and placed on rice because i noticed few moist on the red led right on the left top corner om the side of the main screen and after 3 days i try to charged it and it didnt charge, its making static noises from speaker and when i took the battery out it didnt had any moist on baterry what so ever. I did put it on rice for the moist found on the led, not hard falls at all on the camera all seal are intact and i check every time i use it. What can i do?

Accepted Solutions
GoPro
Posts: 3,924

Re: GoPro Hero5 not turning on and making weird noise

Hi @otainadal,

 

You will want to get in touch with our Support Team directly. You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: GoPro Hero5 not turning on and making weird noise

Hi @otainadal,

 

You will want to get in touch with our Support Team directly. You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan