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Tourist
Posts: 4
Accepted Solution

GoPro Hero5 doesn’t start.

Today I shot some videos with my hero 5 underwater.
I managed to shoot couple of video but after some time GoPro wasn’t responding and went off. I tried removing the battery and switch it on still didn’t work. How can I deal with this issue ? Please suggest

Accepted Solutions
Adventurer
Posts: 10,843

Re: GoPro Hero5 doesn’t start.

  I guess the only way to tell if water got in is to bag the  camera and if moisture  is seen in the bag, then get the camera on RICE , you may then  call gopro and se what warranty options they can offer.

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Adventurer
Posts: 10,843

Re: GoPro Hero5 doesn’t start.

From what you said no water entered the camera? and the battery is fully charged and nothing is working?

Tourist
Posts: 4

Re: GoPro Hero5 doesn’t start.

Yes the battery was fully charged.
And yes nothing is working. It’s not even turning on.
I was shooting underwater so water must have entered the camera.
Adventurer
Posts: 10,843

Re: GoPro Hero5 doesn’t start.

  I guess the only way to tell if water got in is to bag the  camera and if moisture  is seen in the bag, then get the camera on RICE , you may then  call gopro and se what warranty options they can offer.