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Sightseer
Posts: 1
Accepted Solution

GoPro Hero5 Wont Connect to PC

 

I am having throuble connecting my GoPro Hero 5 to my PC

I went to backup my files from the GoPro and the GoPro shows USB Connected very briefly and then it disappears but the PC will not show anything connected

I have tried multiple PC's and 2 different cables. I even updated the firmware but the same thing happens

I have done a factory reset on the GoPro but doesnt seem to help

 

Anyone else experiencing this issue?

 


Accepted Solutions
GoPro
Posts: 9,394

Re: GoPro Hero5 Wont Connect to PC

Hello @greencave31585

 

Thank you for reaching out. Were you referring to the camera being detected by Quik for desktop, or by the computer  itself?  Have you tried using a different cable? Is it the latest version of Quik for desktop that you have on your computer? What happens when you use an SD card adapter instead?

 

See if the steps to fix discussed in the articles below will help: 

Let us know how it works out. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 9,394

Re: GoPro Hero5 Wont Connect to PC

Hello @greencave31585

 

Thank you for reaching out. Were you referring to the camera being detected by Quik for desktop, or by the computer  itself?  Have you tried using a different cable? Is it the latest version of Quik for desktop that you have on your computer? What happens when you use an SD card adapter instead?

 

See if the steps to fix discussed in the articles below will help: 

Let us know how it works out. 

 

Thanks, 
Marius