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12-26-2017 09:54 AM
Re: GoPro Hero session 5 not turning on/not charging
[ New ]Hi @Anonymous,
You will need to get in touch with our Support Team directly: https://gopro.com/help/ContactUs
Best,
Ryan

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01-05-2018 02:11 PM
Re: GoPro Hero session 5 not turning on/not charging
[ New ]I had the same issue and yes my GoPro 5S heats up at first. I applied the firmware 2.5 and ran 3 test runs which on the 3rd it died!
I followed everyone’s instructions on this blog and it worked.
Thanks guys!👍🏽
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01-09-2018 07:41 AM
Re: GoPro Hero session 5 not turning on/not charging
[ New ]yeah mine stopped working and i followed the directions in this post and we have a winner. Whew. Almost freaked out. You gotta hold the buttons for 10+ seconds. I didnt have to remove the sd card tho
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03-29-2018 07:08 AM
Re: GoPro Hero session 5 not turning on/not charging
[ New ]Holding the back button for 10 seconds and then the record and back botton for ten seconds did the trick for me! Hopefully there is a solution to avoid the gopro shutting down but for now this is the best solution!
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05-10-2018 09:31 PM
Re: GoPro Hero session 5 not turning on/not charging
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